Welcome to Avore Service privacy policy (“Privacy Policy” or “Policy”).
Avore LLC and its affiliates (collectively, “Avore Services”, we” or “us”) are engaged in the business of providing facility management-based solution to facilitate connections between customer that seek specific services and service professionals that offer these services. This policy outlines our practices in relation to collection storage, usage, processing, and this closure of personal data that you have consented to share with us when you access, use or otherwise interact with our website available at www.avoreservices.com, or social media platforms of our services or available products or services add any social media website or WhatsApp. In this policy, the services offered to you by the service professional on or through the platforms are referred to as “Professional Services.
At Avore Services, we are committed to protecting your personal data and respecting your privacy. To provide you with access to the Services or the Professional Services, we have to collect and otherwise process certain data about you. This policy explains how we process and use personal data about you.
Please note that unless specifically defined in the policy, capitalized terms shall have the same meaning ascribed to them in our terms and condition, available at www.avoreservices.com/terms (“Terms”). Please read this policy with the clear mind and in accordance with the Terms.
By Using the Services, you confirm that you have read and agree to the bound by the Policy and consent to the processing activities described under this Policy.
Please refer to Section 1 to understand how the terms of this Policy apply to you.
This Policy applies to individuals who access or use the Services or otherwise avail of the Professional Services. For the avoidance of doubt, references to “you” across this Policy are to an end user that uses the Platform.
We regularly review and update our Privacy Policy, and we request you to regularly review this, Policy. It is important that the personal data we hold about you is accurate and current. Please let us know if your personal date changes during your relationship with us.
The Platform may include links to third-party websites, plug-ins, services, and applications (“Third-Party Services”). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We neither control nor endorse these Third-Party Services and are not responsible for their privacy statements. When you leave the Platform or access third-party links through Platform, we encourage you to read privacy policy such third-party service providers.
Where we need to collect personal data by law, or under the terms of a contract (such as the Terms), and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with the Services). In this case, we may have to cancel or limit your access to the Services.
(b) Automated technologies or interactions. Each time you visit the Platform or use the Services, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, web beacons, pixel tags, server logs, and other similar technologies. We may also receive Technical Data about you if you visit other websites or apps that employ our cookies.
(ii) Identity and profile-related Data and Contact Data from service professionals, publicly available sources, etc.;
(iii) Personal data about you from our affiliate entities.
(a) We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to provide you with the Services, enable you to use the Professional Services, or where we need to comply with legal obligation. We use your personal data for the following purposes:
(b) You agree and acknowledge that by using our Services and creating an account with us on the Platform, you authorize us, our service professionals, associate partners, and affiliates to contact you via email, phone, or otherwise. This is to provide the Services to you and ensure that you are aware of all the features of the Services and for related purposes.
(c) You agree and acknowledge that any and information pertaining to you, whether or not you directly provide it to us (via the Service or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, complied, and shared by us in order to render the Services to you. This may include but not be limited to services professionals who provide or seek to provide you with Professional Services, vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors. We may also share this information with other entities in the Avore Company group in connection with the above-mentioned purposes.
(d) You agree and acknowledge that we may share data without your consent when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or to comply with any applicable laws and regulations.
(a) Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you permit it to) that enables the sites or services providers’ systems to recognize your browser and capture and remember certain information.
(b) We use cookies to help us distinguish you from other users of the platform, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer you a seamless user experience. We may contact third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
(c) Additionally, you may encounter cookies or other similar devices on certain pages of the Platform that are placed by third parties. We do no control the use of cookies by third parties. If you send us personal correspondence, such as emails, or if other users or third parties send us correspondence about your activities or postings on the Platforms, we may collect such information within a file specific to you.
(a) We may share your personal data with third parties set out below for the purposes set out in Section 4:
(i) Service professionals to enable them to provide you with Professional Services;
(ii) Internal third parties, which are other companies within the Avore Company group of companies.
(iii) External third such as:
(b) We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
(a) Access and Updating you Personal Data: You hereby warrant that all personal data that you provide us with us accurate, up-to-date, and true. When you use our Services, we make best efforts to provide you with the ability to access and correct inaccurate or deficient data, subject to any legal requirements. You can request Avore Company for a copy of you personal by sending an email to privacy@avoreservices.com. Avore Company may take up to 7 (seven) working days respond to such request.
(b) Opting-out of Marketing and Promotional Communications: When we send you marketing and promotional content through email, we make best efforts to provide you with the ability to opt-out of such communications by using the opt-out instructions provided in such emails. You understand and acknowledge that it may takes us up to 10 (Ten) business days to give effect to your opt-out request. Please note that we may still send you emails about your user account or any Services you have requested or received from us.
(a) We comply with applicable laws in respect of storage and transfers of personal data. As a part of you use of the Services, the information and personal data you provide to us may be transferred to an stored in countries other than the country you are based in. This happen if any of our servers are from time to time located in a country other than the one you are based, or one of our vendors, partners, or service providers in located in a country other than one you are based in.
(b) By submitting your information and personal data to us, you agree to the transfer, storage, and processing of such information and personal data in the manner described above.
(b) Where you have chosen a password that enables you to access certain parts of the Services or Professional Services, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorized use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your password has been compromised in any manner whatsoever, you should promptly us to enable us to initiate an change of password.
(a) You agree and acknowledge that your personal data will continue to be stored and retained by us for as long as necessary to fulfil our stated purpose(s) and for a reasonable period after the termination of your account on the Platform or access to the Services to comply with our rights and obligations.
(b) In some circumstances, we may aggregate your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
You are aware that in the event we go through a business transition, such as a merger, acquisition by another organization, or sale of all or a portion of our assets, your personal data might be among the assets transferred.
We invite you to post content on our Platform, including your comments, feedback, pictures, or any other information that you would like to be made available on our Platform. Please note that such content will be available to all visitors to our Platform and may become public. We cannot prevent such information from being used in a manner that is contrary to this Policy, applicable laws, or your personal privacy, and we disclaim all liability (express or implied) in this regard. Further, you agree to comply with all applicable laws in relation to the content uploaded or otherwise shared by you on our Platform. You understand and acknowledge that you will be solely responsible for any information published by you on our Platform that violated applicable laws.
(a) We may occasionally update this, Policy. If we make changes to this Policy, we will upload the revised policy on the Platform or share it with you through other means, such as email. To the extent permitted under applicable law, by using our Platform after such notice, you consent to updates made to this Policy.
If you have any questions about this Policy, how we process or handle your personal data, or otherwise, you may reach out to us, with your queries, grievances, feedback, and comments at privacy@avoreservices.com or contact our grievance officer whose contact details are provided below:
Grievance Officer
Name: Sebastian Banks
Designation: General Counsel
Email: privacy@avoreservies.com